Refund and Cancellation Policy

Refund and Cancellation Policy

Effective Date: June 9, 2026

1. Service Charge Policy

• WYN Pay collects service charges for financial assistance only after the successful disbursement of the EFF amount to the user.

• We do not charge any advance fees or upfront service charges before the completion of the financial service.

2. Refund Policy

• Since service charges are collected only after the successful completion of the financial service (disbursement of funds), a refund is generally not applicable as the service has already been rendered.

• However, in the event of technical errors or human error resulting in an incorrect or excess charge, the customer must report the discrepancy within 48 hours of the transaction.

• Upon verification of such a claim, the excess amount will be refunded to the user's bank account within 7 business days.

3. Cancellation Policy

• As we do not collect any advance payments, customers may cancel their request for services at any time without incurring any cancellation charges.

- WYN Pay Administration.

If you have any questions regarding these policies, please contact us at:

Phone: +91 915 007 1515

Email: mail@wynpay.in 

Business Hours: Open all days, 9:00 AM - 6:00 PM